About Me
I am motivated with hands-on experience in IT support and system administration. Demonstrated expertise in troubleshooting, software updates, and network management. Eager to leverage technical skills and contribute to innovative IT solutions in a dynamic environment.
Work Experience
IT Trainee: IT Support and System Administrator
AXA Middle East (Jan 2024 - Feb 2025)
- Acquired in-depth experience in IT support and system management.
- Assisted with troubleshooting, software updates, and network infrastructure maintenance.
- Tools Utilized: Windows Server, Linux, Remote Desktop, Active Directory, Trellix, Carbon Black EDR, Cisco Call Manager, Lansweeper, FortiGate, Roger, DM, Barracuda Archive.
- Windows installation and implementation and configuration: Windows Server 2022, 2019, 2016, 2012, 2012 R2 and Windows 11, 10 Enterprise.
Education
CNAM University
License Sciences Technologies Sante mention informatique (Sep 2023 - July 2024)
- NFA040 - Architecture et langages Web
- NFA008 - Bases de données
- NFA041 - Programmation Javascript
- NFA042 - Développement web côté serveur
- NFA021 - Développement Web (3): Mise en pratique
Cisco Networking Academy
- HTML Essentials certificate
- CSS Essentials certificate
- JavaScript Essentials 1 certificate
- JavaScript Essentials 2 certificate
Projects
Sentrix Core WebApp
Developed a responsive web application using HTML, CSS, JavaScript, PHP, and MySQL.
- Features included secure login, signup, password recovery, Contact Us, About Us, and Services pages, Email Server.
- Implemented database-driven authentication and data management.
- Designed with a modern, user-friendly interface.
Contact Me
Email: charbelhakim21@gmail.com
Email: charbel.elhakim@charbelh.me
Phone: +34 667 39 78 01
Location: Madrid, Spain